NvestiGate© is a comprehensive training program for the expert execution of federal EEO investigations. The program combines consulting services, assessment tools, web-based instruction and live-component elements to provide operational enhancement for client firms and comprehensive training to new and experienced investigators of federal EEO complaints.
The portal opens with Consulting Services, through which an E3 Organizational Specialist reviews the client firm’s current training process and its management of the investigative process. Recommendations for streamlining and enhancing effectiveness are made and the firm’s processes articulated for clarity in the training process. Then the Nvest© Assessment Program is implemented to screen prospective investigators. Once the firm’s investigative process and its human resources are optimalized, the NvestiGate© Training Program is implemented to ensure the most effective EEO investigations and the most timely, complete and efficient Reports of Investigation.
E3 Professional Solutions’ exceptional customer service and quality assurance measures begin with a client-specific organizational analysis. This review process is designed to meet known needs, identify unknown needs, strengthen client policies and enhance the efficiency of client procedures:
Systems Review – E3 conducts a review of the client firm’s existing investigation management systems to identify opportunities for streamlining, enhanced effectiveness and increased efficiency
Staff/Contractor Canvassing – E3 conducts an informal survey of existing staff/contractors to elicit feedback on the firm’s processes and identify possible areas of procedural improvement.
Recommendations – The outcomes of the Review and Canvassing phases are reviewed with the client firm and result in specific recommendations.
E3 will provide basic guidance and support for the client's implementation of accepted recommendations. Project management services to facilitate full process/procedural implementation are available at an additional cost.
Nvest© – The Assessment Program
Nvest© is a vetting program for assessing the professional aptitude of both new and experienced investigators. Nvest© helps measure the candidate’s investigative aptitude PRIOR to his or her official hire or contracting by the firm. The Nvest© Assessment Program includes exercises designed to not only assess an applicant’s basic “hard’ skills, but also the “soft skills” critical to both effective investigating and to maintaining a productive employee/contract relationship with the client firm.
By determining an applicant’s aptitude for professional and expert investigating BEFORE he or she is hired or contracted, the nominal vetting fee can save the firm literally thousands of dollars in staff time and material resources. The fee is also an “Nvestment” in protecting both the firm’s brand and its client-Agency relationships.
Client firms may elect to license access to Nvest© as a stand-alone service. [At this time, E3 is serving only corporate clients. The Nvest© Assessment Program will begin accepting individual applicants in March 2018. Individuals will be able to enroll in the NvestiGate© Training Program beginning on April 2, 2018.]
NvestiGate© - The Training Program
The Core Modules: In-depth training in every phase of the investigative process is provided by the seven core modules in NvestiGate©. The modules include instruction in:
Live Component Services: Web-based modules are supplemented by live webinars with question-and-answer sessions, role-playing and individual coaching sessions. These human interactions with an experienced EEO professional ensure clear communications, hands-on trouble-shooting and educational support. They also facilitate first-hand competency assessments by the assigned E3 Training Specialist to ensure the program’s success.
Custom Modules: For firms without in-house training staff, customized webinar modules may be produced for inclusion in the training program. The modules will train investigators on the firm's specific investigative processes, policies and procedures.
About the CEO
Eraka Michelle Robertson is CEO of E3 Professional Solutions. She is an impactful, effective trainer/presenter with over 15 years of experience as a Federal EEO Investigator and 30 years of training and education experience for corporate clients such as Lockheed Martin, General Dynamics and HR ManorCare. Ms. Robertson’s outstanding analytical, organizational skills achieve tailored, practical and effective results. Her outstanding communications skills are enhanced by her unique, humorous and engaging presentation style for a unique and enjoyable learning experience.
E3 trainings do not just teach “What to do” – E3 Professional Solutions teach “What to think,” imparting both knowledge and understanding of the subject matter to its participants.
Complete and submit the form below to inquire or receive announcements and information about Nvest© and/or NvestiGate©.
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